FAQs

Subscriptions Management

• How to subscribe to WATCH IT
• How to Redeem Promo Codes / Vouchers
• Vodafone Subscriptions
• How to change your subscription
• How to subscribe through Fawry (Cash)
• How to cancel your subscription / Request Refund

Account Settings

• How to restore your subscription (App Store Subscribers)
• How to Log In Using Your Mobile (Telecom Operator Subscribers)
• How to reset / change your password
• How many devices can I login / watch on at the same time
• How to find your username (Hidden iCloud Emails)
• Deleting Your WATCH IT Account

Device Compatibility and Technical Troubleshooting

• How to Install WATCH IT app on your Smart TV
• How to Change DNS Settings on Different Devices
• Connectivity Issues on LG Smart TV application

Others

• Optimal internet speed
• Having difficulty in finding a TV show or movie